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REFUND POLICY

REFUND

Refunds will be given at the discretion of Hatch Home Concept Sdn Bhd (829897-W)

ORDER CANCELLATION

Unless otherwise specified for particular products, we shall refund you your payment if you decide to cancel your orders within twenty four (24) hours after your order has been confirmed and prior to shipment except for the transaction fees charged by the credit card company which is non refundable. If you decide to cancel your orders twenty four (24) hours after your order has been confirmed and prior to shipment, we shall deduct 50% of amount from your payment as administrative fees in addition to the transaction fees charged by the credit card company. The balance after deduction of the administrative fees and the transaction fees will be refunded to you.

Cancellation on order or refund will be declined upon the shipment of goods to customers is made.